All non-stocking items, special order items, and electrical parts are non-refundable & all sales are final.

All sales are final on any items that have been serviced out with gas or oil.  Any issues with these items will be remedied by manufacturer warranty, if applicable.

All stocking items returned within 30 days of delivery are subject to a 25% restocking fee and must be returned in new condition, in their original packaging, & must have their original UPC code in place. Customer is responsible for the cost of return shipping on all items.    

If you would like to make a return or exchange, you must contact us by  Phone or Email within 30 days of item delivery and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by Phone or Email.

Returns will not be accepted on items that are:

  • Opened or Used
  • Missing their Serial Number or UPC
  • Non-Stocking --  Special Orders
  • Electrical Parts
  • Returned More than 30 days after delivery
  • Returned Without Phone or Email Notification